Privacy Policy

Last updated: January 1, 2026

1. Introduction

BEFAIN ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website befain.com and use our AI-powered financial analytics platform. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

We may collect and process the following categories of data:

  • Personal Identification Information: Name, email address, phone number, and company name when you create an account, subscribe to our newsletter, or contact us.
  • Financial Data: When you use our analytics platform, we may process financial data you provide, including transaction records, revenue figures, and expense categories. This data is processed solely to provide the requested services.
  • Usage Data: Information about how you interact with our website and services, including pages visited, features used, time spent on pages, and referring URLs.
  • Technical Data: IP address, browser type and version, operating system, device type, and browser language settings.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. See Section 7 for details.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our platform and services
  • To improve, personalize, and expand our services
  • To understand and analyze how you use our platform
  • To develop new products, services, features, and functionality
  • To communicate with you, including for customer service, updates, and marketing (with your consent)
  • To process transactions and manage your account
  • To detect, prevent, and address technical issues, fraud, and security concerns
  • To comply with legal obligations

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data based on the following legal grounds: (a) your consent; (b) the performance of a contract with you; (c) compliance with a legal obligation; or (d) our legitimate interests, provided these are not overridden by your rights. You may withdraw your consent at any time by contacting us at the email address provided below.

5. Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating our platform (e.g., cloud hosting providers, analytics tools, payment processors), subject to confidentiality obligations. We may also disclose your information if required by law or in response to valid legal processes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and employee training. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies

Our website uses cookies and similar tracking technologies to distinguish you from other users, improve your experience, and analyze site traffic. You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • The right to access your personal data
  • The right to rectification of inaccurate data
  • The right to erasure ("right to be forgotten")
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing
  • The right to withdraw consent

To exercise any of these rights, please contact us at [email protected].

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period depends on the context and our legal obligations.

10. International Data Transfers

Your data may be transferred to and maintained on servers located outside your country of residence. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses or other approved mechanisms under applicable data protection law.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

BEFAIN
Email: [email protected]
Website: befain.com